TerritoryLens Terms of Service

1. The agreement

These Terms govern access to the TerritoryLens website and service operated by Flatfour Ventures LLC, a Virginia limited liability company, at 4445 Corporation Ln Ste 259, Virginia Beach, VA 23462. Contact: hello@territorylens.ai. "You" means the individual using the service and, where applicable, the business on whose behalf that individual acts.

By accepting these Terms or accessing or using the service after they are made available to you, you agree to them. If you act for a business, you represent that you have authority to bind it. You must be at least 18 and use the service for lawful business purposes. Our current service is offered to United States business customers. A separately signed agreement controls any conflict with these Terms; specific order terms control pricing and purchased entitlements. The Privacy Policy describes our information practices: https://territorylens.ai/privacy.

2. Accounts and workspace access

Provide accurate account information, protect your credentials, and promptly report suspected unauthorized access. Each user must use their own account. You are responsible for activity you authorize and for the access your workspace administrators grant. Google sign-in is optional and does not grant permission to access Google email, files, contacts, or calendars.

Access depends on your assigned workspace, permissions, plan, and enabled features. Creating an account alone does not purchase a subscription or guarantee research credits, paid capabilities, or uninterrupted access. We may restrict features during beta or controlled rollout and enforce usage, membership, and security limits.

3. Research service and results

TerritoryLens provides local business discovery and evidence from public sources and approved providers. Searches may require an estimate and your explicit approval before execution. Website enrichment, email verification, exports, client containers, APIs, and integrations are available only when enabled for your workspace. We may update the service and its supported sources.

Results are observations that may be incomplete, outdated, inaccurate, or ambiguous. Source links, timestamps, and confidence indicators support your own review; they do not certify correctness. You must independently verify information before relying on it. No result guarantees business ownership, service availability, email deliverability, permission to contact a person, or a commercial outcome. TerritoryLens is not an employment, housing, credit, insurance, or consumer eligibility screening service.

4. Acceptable use

You must comply with applicable laws, source and provider restrictions, privacy requirements, and the rights of others. Do not use the service for unlawful discrimination, eligibility decisions about individuals, harassment, surveillance, fraud, unsolicited unlawful outreach, or collection of sensitive personal information. Do not upload health records, government identifiers, full payment card details, or information you have no right to process.

Do not bypass access, tenant, credit, or rate limits; access another customer's information; share accounts; probe or disrupt the service; introduce malware; circumvent security controls; or resell the service without permission. Automated use must use an authorized API and remain within agreed limits. TerritoryLens does not automatically send outreach messages; you are responsible for the legality, consent, suppression requirements, and recipients of any outreach you undertake independently.

5. Your information and service rights

You retain your rights in information you submit. You grant us permission to process it as necessary to provide, maintain, secure, and support the service, follow your instructions, and comply with law. You represent that you have the necessary rights and permissions. You control recipients of enabled exports, shares, and integrations and are responsible for their use.

We and our licensors retain rights in TerritoryLens software, design, documentation, and branding. While you comply with these Terms, we grant you a limited, nonexclusive, nontransferable right to use the service for your business. Research results may contain third-party information subject to third-party rights; receiving a result does not transfer ownership of the underlying source material. Feedback may be used to improve the service without payment or an obligation to implement it.

6. Paid plans, trials, and credits

Paid billing is available only where expressly activated and agreed. The price, included users, credits, trial terms, billing interval, and any taxes are those disclosed in your order or checkout. A card-required trial requires a separate checkout; account creation alone does not start a paid subscription. If you agree to a trial that converts to a paid subscription, cancel before the disclosed trial end to avoid the first charge.

Unless your order states otherwise, subscriptions renew for the same billing interval until canceled, and you authorize the disclosed recurring charges. You can use available billing controls or contact hello@territorylens.ai for cancellation. Cancellation takes effect at the end of the current paid period; plan changes take effect at the next paid renewal unless expressly stated otherwise. Unused credits do not roll over, and automatic overage purchases are not provided. Approved jobs may consume credits under the rules shown before approval; unsuccessful work is handled under the applicable credit rules.

Past-due accounts may receive a seven-day access grace period before becoming read-only. Unpaid, canceled, or suspended workspaces may lose paid capabilities. Except as required by law or an express order, fees are nonrefundable and unused time or credits do not create a refund entitlement. Contact us promptly about billing errors. We will give notice of price changes before they apply to a renewal, allowing you to cancel before the new price takes effect. No change applies retroactively to a paid period.

7. Third-party services

Authentication, hosting, storage, research sources, payments, and enabled integrations rely on third-party services. Their availability and content may change. You may need to accept their terms directly. Connecting a destination authorizes the transfers described by that integration; do not connect a destination you are not authorized to use. We do not warrant third-party content or services.

8. Suspension, termination, and records

You may stop using the service, cancel a subscription, and request account closure or deletion by contacting hello@territorylens.ai. Cancellation, closure, and deletion are separate actions. We may suspend or terminate access for material breach, nonpayment, unlawful use, or a security risk. Where reasonable, we will provide notice and an opportunity to resolve the issue; urgent protection or legal obligations may require immediate action.

After termination, your right to use the service ends. Request an available export before closing the workspace. Information retention, deletion requests, backups, and legal exceptions are described in the Privacy Policy. We do not promise automatic deletion a fixed number of days after closure. Terms that by their nature should survive, including accrued payment obligations, intellectual property, disclaimers, liability limitations, and dispute provisions, survive termination.

9. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND RESULTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OPERATION. WE DO NOT GUARANTEE THAT RESEARCH IS COMPLETE OR ERROR-FREE, THAT ANY CONTACT WILL RESPOND, OR THAT THE SERVICE WILL PRODUCE REVENUE OR OTHER RESULTS. NOTHING EXCLUDES A WARRANTY OR RIGHT THAT APPLICABLE LAW DOES NOT ALLOW TO BE EXCLUDED.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLATFOUR VENTURES LLC AND ITS PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, BUSINESS OPPORTUNITIES, GOODWILL, OR DATA ARISING FROM THE SERVICE, EVEN IF ADVISED OF THEIR POSSIBILITY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM LIABILITY FOR USE OF THE BETA SERVICE AND ITS RESULTS. THESE LIMITATIONS DO NOT EXCLUDE LIABILITY FOR FRAUD, WILLFUL MISCONDUCT, OR ANY LIABILITY OR REMEDY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED. EACH LIMITATION APPLIES ONLY TO THE EXTENT VALID UNDER APPLICABLE LAW.

11. Governing law and disputes

Virginia law governs these Terms without regard to conflict-of-laws principles, subject to nonwaivable applicable law. Unless a signed agreement provides otherwise, disputes will be brought in the state courts located in Fairfax, Virginia, or, when federal jurisdiction exists, the United States District Court for the Eastern District of Virginia, Alexandria Division. The parties consent to those courts' jurisdiction, except where applicable law requires another forum. Please contact hello@territorylens.ai first so we can attempt to resolve a concern. These Terms do not require arbitration.

12. Changes and general terms

We may update these Terms and will identify the effective date and provide reasonable notice of material changes. Changes will apply prospectively; where acceptance is legally required, we will seek it before applying the change. If you disagree, stop using the service and cancel any subscription before the change applies. We will not retroactively change an agreed paid period through an update to these Terms.

These Terms and any applicable signed agreement or order form the agreement for the service. If a provision is unenforceable, the remaining provisions remain effective to the extent permitted by law. A failure to enforce a provision is not a waiver. You may not assign your agreement without our consent; we may assign it in a merger, reorganization, or sale of the relevant business subject to applicable law and protections for your information. Neither party is responsible for delay caused by events beyond its reasonable control, except payment obligations already incurred.

Legal notices and questions may be sent to hello@territorylens.ai or Flatfour Ventures LLC, 4445 Corporation Ln Ste 259, Virginia Beach, VA 23462.